Terms & Policies

Transparency Report

Effective Date: October 1, 2018

At AlphaTech we are committed to trust and transparency. As part of this commitment, we publish periodic reports about requests for data by law enforcement and governmental entities. More information about our policies and practices with respect to data (including definitions of terms not defined herein) can be found in the AlphaTech Terms of Service, Privacy Policy, Security Practices and Data Request Policy.

In addition to our belief in the importance of trust and transparency, as outlined here and in our policies, we believe in the importance of fundamental privacy protections, constitutional guardrails, and judicial oversight of government data collection and surveillance.

Guiding Principles
  1. We are committed to maintaining Customer privacy and confidentiality
  2. Every request is carefully reviewed for valid legal process
  3. All requests will be construed narrowly by AlphaTech
  4. Wherever possible we encourage Customers and third parties to seek data without our intervention

“Content data” Includes user generated data (such as public and private messages, posts, files and DMs).

“National security requests” A National Security Letter issued under 18 U.S.C.§2709, a Court Order issued under the Foreign Intelligence Surveillance Act or any other classified request for user information issued in the US.

“No information disclosed” Reflects that AlphaTech objected to the validity of the demand or did not have responsive records.

“Non-content data” Basic account information (such as name and email address, registration information, login history and billing information) and other non-content metadata (such as the date, time, and sender/recipient of messages or files).

“Search warrant” A demand issued by a judge or magistrate upon a finding of probable cause to search or seize the property or place described therein.

“Subpoena” A formal, compulsory demand for the production of documents or testimony issued by a governmental entity (including grand jury subpoenas, administrative subpoenas, investigative subpoenas, and trial subpoenas).

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