AlphaTech Developer Policy
Effective Date: October 1, 2018
Our goal is for AlphaTech to be a safe, pleasant and productive working environment. Applications are an important part of making
AlphaTech useful. We welcome Application developers and are excited to see the amazing experiences you are building within AlphaTech.
By “Application,” we mean any software application, functionality, website, product or service that you create that uses the AlphaTech APIs.
Developers are required to comply with this Policy and our related API terms and other obligations. When we use the term “Services” we
are referring to AlphaTech’s services and related systems and technology, as well as AlphaTech’s websites and all of the information
and content made available by or on behalf of AlphaTech through any of those services.
Privacy, safety and a high-quality User experience are very important, and this Policy is designed with those goals in mind. We can’t
cover every type of Application in this Policy, but we aim to give guidance to developers so that you understand what Applications will
be included in AlphaTech’s Marketplace and what Applications will not. To protect Users and our Services, we reserve the right to take
any action we deem necessary if an Application violates the letter or spirit of this Policy. By “User” we mean any “Authorized User” as
defined in our Customer Terms of Service, including anyone who interacts with the Application directly or indirectly or anyone whose Data
is exposed to or used by the Application. By “Data” we mean data, information or content uploaded, posted, transmitted or otherwise made
available by Users via the Services, including messages, files, comments, profile information, metadata and token data.
Security: We take the security of Data very seriously, and you must as well. Your network and
the operating system and software of your web servers, databases, and computer systems must be properly configured to securely operate
your Application and store Data. Data must be stored and served using strong encryption. In addition, Applications and developers are prohibited from:
- Degrading or compromising security in any way
- Providing access to AlphaTech in any fraudulent or unauthorized way, including bypassing or circumventing
AlphaTech protocols and access controls
- Using unpublished APIs
- Including misleading and/or deceptive statements about Application functionality, performance, origin or Data use
- Transmitting any viruses or other code that may damage, detrimentally interfere with, surreptitiously
intercept or expropriate any system or Data
- Attempting to reverse engineer or otherwise derive source code, trade secrets, or know-how in the AlphaTech
API or any portion thereof
User Experience: Every Application must be useful, appropriate, respect User privacy, and provide a
generally good User experience. In keeping with this, Applications and developers are prohibited from:
- Degrading or compromising performance of the Services
- Using vulgar or obscene language or images. Your Application must not contain or offer content that is
violent, extreme or that a reasonable person would consider inappropriate for the workplace
- Offering sexually-oriented or adult content. Your Application must not contain or offer content that a
reasonable person would consider pornographic or indecent
- Creating poor User experiences that do not add value to Users in a work setting or that detract from the
overall utility of AlphaTech and the overall Application ecosystem
- Displaying inappropriate communications through your Application. The purpose of the Application and User
expectations must be clear and transparent and match AlphaTech requirements and expectations
- Neglecting appropriate customer assistance. Every Application must include a link to installation instructions
and customer support information, including a contact for customer support. You must keep your Application updated and provide timely
and accurate User support
Business: In using AlphaTech APIs, developers must agree to respect our business
as we respect yours. Every Application must behave in accordance with appropriate and accepted business conduct. As part of good business
practices, Applications and developers are prohibited from:
- Circumventing AlphaTech’s intended limitations (including pricing, features and access structures). You may
not use the AlphaTech API to replicate or compete with core products or services offered by AlphaTech
- Advertising, including display ads, within the Application experience or AlphaTech platform. In addition,
Applications may not use Data or content from AlphaTech in any advertisements or for purposes of targeting advertisements or contacting
Users, including in that Application, your other Applications, or elsewhere
- Implying a AlphaTech endorsement, certification, affiliation or partnership unless you have explicit
permission from AlphaTech to do so
- Sub-licensing, distributing or allowing access to the AlphaTech APIs to anyone else
Design: Good design is an important part of a product development. We want AlphaTech
developers to create beautiful and thoughtful Applications. Please provide your Users with excellent, well-designed products. As part
of good design practices, Applications and developers are prohibited from:
- Violating the AlphaTech Brand Guidelines
- Infringing upon any intellectual property rights in your design. You must include, with your submission,
a well-designed, high quality, distinctive icon that doesn't resemble AlphaTechbot or the Slack icon
- Changing the Application’s look, feel, function, operation or disclosures after AlphaTech review. Any
changes must be submitted for re-review
Use of Data: Protecting Data is paramount at AlphaTech, and must be for you. You
are responsible for good Data stewardship
practices. First and foremost, you have no independent rights to any Data. In accordance with this, Applications and developers are prohibited from:
- Collecting, storing, and using Data without obtaining proper consent of the User
- Using Data to contact Users. If you would like to contact Users outside of AlphaTech, you must gain permission
through a clear and separate permissions process. You may only contact Users for emergencies in which the safety and security of the
User is otherwise at risk and in compliance with the law
- Asking Users to provide sensitive, private, and confidential personal information, such as credit card
numbers or passwords unless specifically necessary as part of the Application’s legitimate function and purpose
- Renting, selling or sharing Data with third parties under any circumstances
- Creating Applications that encourage installers to circumvent or interfere with their own workplace and
employer data, privacy and security policies
- Exploiting Data to create User profiles other than that which is necessary for the Application to function
- Ignoring a User’s request for deletion. When a User deletes your Application or if you discontinue your
Application you must delete all associated Data within 14 business days
- Combining Data with data gathered from other sources for any purposes unrelated to the use of the Application
- Requesting and using scopes not required for your Application’s functioning. Use only the appropriate
and necessary scopes and clearly define the need for scopes within your Application’s description
- Failing to notify Users about privacy and their Data. Your Application must include a publicly-available
and easily accessible privacy policy that explains how the Application collects, uses, processes and stores Data, and what control
Users have over their Data
- Accessing Data for surveillance purposes. You may not allow or assist any entity to conduct surveillance
or obtain Data using your access to the AlphaTech API
- Otherwise exploiting Data in a way not approved by AlphaTech and not disclosed to and permitted by Users.
You may, however, use Data that is both aggregated and anonymized for purposes of analytics and development related to the Application
Law and Safety: Applications should not create unsafe environments or hardships
for Users. Each Application must
comply with all applicable laws and legal requirements in all locations where it is made available to Users. In addition, Applications
and developers are prohibited from:
- Permitting use by children under the age of 16
- Spamming, harassing, stalking, intimidating or threatening Users
- Allowing impersonation of Users or otherwise allowing for false representations within the Application
- Facilitating violations of the law
- Infringing on anyone else's intellectual property rights (including AlphaTech’s)
- Representing that your Application is authorized by or produced by another company or organization
- Allowing or facilitating financial transactions conducted in an insecure and unapproved manner
A few additional requirements: We require Applications and developers to follow
this policy as well as all other AlphaTech guidelines and policies.
In addition, Applications and developers must:
- Exercise good judgement
- Submit Applications with reasonable work-related or team-building purposes
- Be a good fit for AlphaTech workspaces
- Notify us immediately if you change the function of, or discontinue your Application
Data breach: If Data is breached, exposed, exploited, or otherwise compromised
through your Application or company, you must inform all affected Users and AlphaTech immediately. You can reach AlphaTech at
info@alphatech.technology.
Violations of this policy may result in removal from the Marketplace, token revocation, developer suspension, User notification,
legal action or any other action deemed necessary by AlphaTech. If requested, you must provide us with proof of compliance with this policy.
If you violate this policy we may or may not provide notice before taking action. Please note that we may periodically audit Applications.
If you fail an audit before notifying us of any issues, penalties will be more severe.
This policy will change as the AlphaTech Marketplace grows and evolves. Please check back regularly for updates. We may use your email
address or a notice through the Services to communicate any material changes to this policy.
If you have any questions about the AlphaTech Marketplace or the review process, we'll be happy to help. Send us a note to:
info@alphatech.technology