Order Management

 

Order Management

AlphaCommerce allows you to create beautiful mobile apps with premium restaurant app features. The mobile App order management features available in AlphaCommerce are:

Orders

  • Visual and sound notifications for new orders;
  • Filter by location, status, payment method, customer name, price, and date;
  • The ability to assign an employee at each stage of order processing;
  • Track the status of the order all the way to delivery;

Customers

  • Push/email notifications to changes made to orders;
  • Save all the orders and see favorites;
  • Rate and review the restaurant or dish;
  • Track the order history;
  • Register their cards directly from the app for the auto payment;
  • Make automatic payments once the order is successfully placed;
  • Tip the delivery person;
  • Lock/limit for bad customers;

Employees

  • Access to platform based on username and password;
  • Employee allocation at each stage of an order resolving process;
  • Track all the reviews done to each employee.

Settings

  • Customize names of your order statuses;
  • Set up the employees operating on the platform;
  • Reload time in orders page;
  • Audible notification interval for new orders;
  • Type of notifications sent to customers: push / email / both;
  • Block/limit bad customers;
  • Standard filter for current work location.

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